Unlocking data intelligence with Microsoft Fabric, Purview, and expert enablement
Our customer, a leading port authority on the U.S. West Coast, faced significant challenges with legacy data systems, siloed reporting, and lack of governance. Outdated infrastructure, disconnected analytics tools, and absence of centralized data visibility hindered timely decision-making and increased compliance risks. AgreeYa partnered with the p...Read more
Transforming manufacturing operations by automating data management
Our customer, a leading beverage manufacturer with a vast production footprint across India, faced growing inefficiencies due to manual workflows, limited process visibility, and compliance risks. Critical functions such as safety checks, quality assurance, and performance tracking were paper-based, slowing production and hindering decision-making....Read more
Modernizing communication for a California city council with Exchange Online migration
Our customer, a prominent California city council, faced growing challenges with its aging on-premises email infrastructure. Limited mobility, increasing maintenance demands, and a lack of integration with modern Microsoft 365 tools were impacting employee collaboration and operational efficiency. With rising security and compliance requirements, t...Read more
Banking giant partners with AgreeYa to optimize and modernize ServiceNow ITSM
Our customer, a premier U.S. banking institution, faced mounting IT challenges due to gaps in its existing ServiceNow implementation. An expanding backlog of service requests, unaddressed audit recommendations, and outdated documentation were impacting compliance, system efficiency, and user satisfaction. AgreeYa partnered with the bank to deliver...Read more
Navigating infrastructure hurdles with AgreeYa's managed services for improved service delivery and performance
Our customer, a global IT services and consulting organization, faced infrastructure challenges that were hindering product testing, demos, and employee training. The absence of automation in their Quest Cloud Automation Platform (QCAP) led to high operational costs, slow capacity planning, and limited scalability. AgreeYa partnered with the techno...Read more
Transforming public healthcare with website overhaul and modern data visualization
Our customer, a public healthcare department’s suicide prevention office, faced critical challenges with its outdated website and limited data visualization capabilities. The legacy site hindered timely access to life-saving resources, while the absence of real-time dashboards made it difficult to deliver actionable insights to policymakers. Agre...Read more
Empowering active transportation research with seamless app migration
Our customer, a premier public research university, relied on a SharePoint 2016-based web application to collect and analyze active transportation data for infrastructure planning and safety initiatives. However, the university’s dependence on external IT teams limited its operational efficiency. The university needed to migrate to a secure and r...Read more
Revolutionizing customer support for a telecom giant with AI-powered Chatbot
Our customer, a leading telecommunications provider in the U.S., faced growing challenges in managing rising support inquiries driven by the rapid adoption of its 5G services. Outdated search capabilities, limited live chat support, and manual ticketing processes led to slower response times and declining customer satisfaction. AgreeYa partnered wi...Read more
Optimizing client accounting with Cogent and Business Central integration for a leading collections law firm
Our customer, a leading collections law firm specializing in creditor representation, faced growing challenges in managing client accounting through manual, disconnected processes. The absence of integration between Cogent and Microsoft Dynamics 365 Business Central led to inefficiencies, delayed reconciliations, and limited financial visibility. A...Read more
Empowering a leading law firm with Cogent and Managed IT services
Our customer, a prominent law firm specializing in consumer debt collection, faced challenges with the outdated IT infrastructure, which hindered full utilization of Cogent’s capabilities, leading to frequent downtimes, delayed onboarding, and security concerns. Through the adoption of Cogent – AgreeYa’s award-winning receivables, col...Read more